Terms of Service
Telankhana Terms & Conditions
Telankhana Food and Services LLP Service Use
User is hereby allowed to use the Telankhana Food and Services LLP Service subject to acceptance of the terms and conditions and the Privacy Policy on the www.telankhana.in Website (“Terms & Conditions”). Telankhana Food and Services LLP retains the right to change the Terms from time to time and such modified Terms shall be immediately applicable. Every time you use the Telankhana Food and Services LLP Service, shall constitute your acceptance of changes made to Terms. For detailed terms, please refer our website www.telankhana.in.
Ordering
You agree to take reasonable care when providing Telankhana Food and Services LLP with your details and warrant that these details are accurate and complete at the time of ordering food. You also warrant that the credit or debit card details that you provide are of your own credit or debit card.
Telankhana Food and Services LLP ensures quality standards and is responsible and liable for all and any issues and cases pertaining to the quality of the food or order for eg. veg/non-veg labelling etc but not limited to this, to the User directly.
User understands that some type of Food may be suitable for Users within certain age ranges only. It is your sole responsibility to check whether the Food you are ordering is suitable for the intended recipient.
Prices and Payment
All prices listed on the Telankhana Food and Services LLP Website for Food is correct at the time of publication. While Telankhana Food and Services LLP takes great care to keep them up to date, the final price charged to you may change at the time of delivery, based on the latest menu and prices. Telankhana Food and Services LLP reserves the right to alter the menu of Food available for sale and to delete and remove from listing the menu of Food and Food Delivery options, if any.
User agrees that in case of change in price, Telankhana Food and Services LLP or its employees will not be liable to them in any manner.
The total price for Food and Food Delivery including all other charges, taxes, costs, if any, will be displayed on the Telankhana App and/or Website when you place your order. Full payment must be made for all the particulars mentioned in the order.
If you choose online payment, you shall ensure that online payment mode is secured, your debit/credit card details will be encrypted to prevent the possibility of someone being able to read them as they are sent over the internet. Your credit card company may also conduct necessary security checks to confirm about your identification before making any such payment.
Delivery
Delivery period quoted at the time of ordering are approximate only and may vary. Food will be delivered to the address as intimated by you while ordering.
Telankhana Food and Services LLP will make every effort to deliver within the time stated; however, Telankhana Food and Services LLP will not be liable for any loss caused to you by late delivery. If the Food is not delivered within the estimated delivery time quoted, User may contact Telankhana Food and Services LLP by email and Telankhana Food and Services LLP will try to ensure that you receive your order as quickly as reasonably possible.
In case of a late delivery, the delivery charge will neither be voided nor refunded by Telankhana Food and Services LLP.
If you fail to accept delivery of Food at the time they are ready for delivery or Telankhana Food and Services LLP is unable to deliver at the nominated time due to your failure to provide appropriate instructions or authorizations, then the Food shall be deemed to have been delivered to you and all risk and responsibility in relation to such Food shall pass to you. Any storage, insurance and other costs which Telankhana Food and Services LLP incur as a result of the inability to deliver shall be your responsibility and you shall indemnify Telankhana Food and Services LLP in full for such cost.
You must ensure that at the time of delivery of Food, adequate arrangements, including access where necessary, are in place for the safe delivery of the Food. Telankhana Food and Services LLP cannot be held liable for any damage, cost or expense incurred to such Food as a result of a failure to provide adequate access or arrangements for delivery.
Personal Information and Privacy
User understands and acknowledges that by choosing Telankhana Food and Services LLP you have allowed Telankhana Food and Services LLP to use your personal information.
User understands, acknowledges and agrees that although Telankhana Food and Services LLP provides appropriate firewalls and protections, the Telankhana Food and Services LLP Service is not hack proof. Data pilferage due to unauthorized hacking, virus attacks, technical issues is possible.
In case Telankhana Food and Services LLP is required to disclose your personal information in order to assist the Government Authority or in adherence to the Court Order or to protect the interest of the Telankhana Food and Services LLP Service and/or any particular user(s), Telankhana Food and Services LLP will disclose it without obtaining prior permission from you. You authorize us to disclose your personal information.
Ownership of Intellectual Property
All intellectual property rights of the Telankhana Food and Services LLP, including but not limited to copyright, logos, names, trademarks, service marks, design, text, sound recordings, images, links, concepts and themes are exclusively owned by the Telankhana Food and Services LLP. Any reproduction, transmission, publication, performance, broadcast, alteration, license, hyperlink, creation of derivative works or other use in whole or in part in any manner is strictly prohibited.
Telankhana Food and Services LLP Credit Usage Policy
Telankhana App wallet credits are awarded on referrals for App and special promotions on Telankhana Food. You can earn it by applying cashback coupon codes or by participating in other exciting Telankhana Food and Services LLP promotional campaigns! You can use them to pay for your order at below conversion rate
1 Telankhana wallet credit = 1 INR
Telankhana Food and Services LLP credits expire after 60 days of unlocking.
Telankhana wallet credits can be used on Telankhana Food and Services LLP website and Andorid/iOS app.
Telankhana wallet credits redemption in any order is capped at 50% of the pre-tax order value or total credits in the user account, whichever is lower.
Third party services
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction.
Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
We use Razorpay as a payment gateway. The services of Razorpay are subject to their terms and conditions which can be found here –
We may use third party delivery services like Dunzo. You may find their terms here –